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Voice Logger

Voice Logger

Voice logging or
telephone recording,
is the practice of regularly recording audio, usually in a business situation. Most commonly telephone lines or business radio channels are recorded.

This allows businesses to keep records, improve customer service, increase security, and decrease errors. Although Voice logging is synonymous with telephone recording, or phone recording, it includes also recording the radio and VoIP conversations.

In a call center environment it is often called "agent monitoring" or "call logging" The word "logging" comes from the log of calls or audio files that is generated as each recording is made..

CallXplorer Pro

Trusted and proven reliable and resilient for over a decade, CallXplorerPro offers the most intelligent, flexible recording solution enabling contact centers, financial institutions, public safety and other sites to document all information related to certain business operations, protect the commercial confidential information and mitigate risk. CallXplorerPro Logging System can record your multimedia interactions from a wide range of network configurations, TDM, VOIP and hybrid telephony environments, and across any number of locations.

CTI Applications

Computer telephony integration, also called computer–telephone integration or CTI, is a common name for any technology that allows interactions on a telephone and a computer to be integrated or coordinated. The term is predominantly ...


Interactive voice response (IVR) is a technology that allows a computer to interact with humans through the use of voice and DTMF tones input via keypad.


Welcome to Acute Solutions

Acute Solutions is an innovative leader in the voice recording /call logging, call center, IVR and instant wireless messaging industries. With a rich pool of professionals coupled with our experienced in the field, commitment to quality and professionalism , excellent track record and a robust reputation in the market ; we are able to assure our esteemed clients of work that is done to their full satisfaction.

Acute CTI Solution is a telecom organization, we do research and analysis to provide suitable solutions for the need cost effectively. We are maintaining our telecom, Broadband, Security Systems, and Voice Recording Solutions for defense, corporate and business offices. Our innovation is to create versatility by training value added technology services. We take care to analyze and develop dedicated services at your premises from our single window under one roof for user friendly operations.
  Copyright © 2013 - Acute CTI Sol

Copyright © 2013 - Acute CTI Solutions


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