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Voice Logger

Voice Logger


Voice logging or
telephone recording,
is the practice of regularly recording audio, usually in a business situation. Most commonly telephone lines or business radio channels are recorded.

This allows businesses to keep records, improve customer service, increase security, and decrease errors. Although Voice logging is synonymous with telephone recording, or phone recording, it includes also recording the radio and VoIP conversations.

In a call center environment it is often called "agent monitoring" or "call logging" The word "logging" comes from the log of calls or audio files that is generated as each recording is made..

 
 

About Acute Solutions

Acute Solutions is an innovative leader in the voice recording /call logging, call center application (inbound/outbound), Dialer and instant wireless messaging industries. With a rich pool of professionals coupled with our experienced in the field, commitment to quality and professionalism, excellent track record and a robust reputation in the market; we are able to assure our esteemed clients of work that is done to their full satisfaction.

Acute Solution is a telecom organization ,we do research and analysis to provide suitable solutions for the need cost effectively. We are maintaining our telecom, Broadband, Security Systems, and Voice Recording Solutions for defense, corporate and business offices. Our innovation is to create versatility by training value added technology services. We take care to analyze and develop dedicated services at your premises from our single window under one roof for user friendly operations.

  • Telecom Network like GSM, ISDN, VOIP, PSTN.

  • Universal Connectivity

  • Voice Recording : Entire office voice communication gets recorded in single PC : Call Logger

 

     
 
  Copyright 2013 - Acute CTI Sol

Copyright 2013 - Acute CTI Solutions

 

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